Call Center - Includes Reporting Statistics, multiple call queue methods, automated call back, Agent Management, Agent monitoring: whisper / listen / call barge.
Live Call Recording.
Fax monitoring / internal fax to email solutions and extension user webGUI faxing capabilities.
Confernce system built in - with scheduling and automatic attendee email reminders, conference room codes for admins and attendees, conference room live recording.
Supports VoIP (Voice-Over-IP) SIP Trunks and Analog Telephone lines for expansion.
Automated regular back-ups to storage devices or offsite server.